Required Documents Checklist

You will be required to provide the following documents prior to your application being considered complete.  


If you are unable to provide (or your state does not require) specific items in this list, please inform us at your earliest opportunity, along with explanation for lack of documents. 

  • Completed application
  • Articles of Incorporation
  • Any amendments/additions/etc to Articles
  • Certificate of Good Standing (states where applicable)
  • Business License copy
  • Utility bill with address for business
  • Trademark or service mark applications or awards (these are supporting and good to provide)
  • Proof of domain ownership (Wix, Squarespace, etc are NOT eligible)
  • TOS (should be copied from website with display URL noted, or provide print copies from in store signage)
  • Refund/Credit/Return Policy (same as TOS)
  • EIN (submit copy of IRS confirmation) (Canadian tax documents for BC account applicants)
  • Bank statements – 3 months
  • Processing statements – 3 months
  • Copy of Voided Check
  • Driver license and/or passports for 2 primary owners
  • Utility bill for personal proof of address for at least one of the primary owners
  • Photo of packaging clearly showing all packaging, including ingredients for products qualifying for processing (CBD manufacturers)


Federal, state and province laws require that we comply with a variety of Know Your Customer rules prior to activating accounts.